Returns & Refund Policy
7-Day Return Policy
You may request a return within 7 days of receiving your order.
To qualify:
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Items must be unused, unworn, and in the same condition as delivered.
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All original tags and packaging must be intact.
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A receipt or proof of purchase is required.
How to Initiate a Return
- Log in to our website and go to the “Orders” section.
- Open your order and click on the “Return” option (if your order has multiple items, select the product you wish to return).
- Complete the return request by following the on-screen instructions.
Once your request has been submitted, our system will process the return automatically.
Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved:
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If approved, a Luxora Voucher of equivalent value will be issued to you within 10 business days. This voucher can be used for future purchases on our store.
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If you do not receive your voucher within 10 business days from approval, please contact us at rohan@rohangloves.com for assistance.